Terms & Conditions

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1. Loan Eligibility and Products

All loan facilities provided by KopaKwetuKE are subject to the following terms:

Eligibility Requirements:

  • Kenyan citizen aged 18-65 years
  • Valid National ID
  • Active M-Pesa account registered in your name
  • Regular source of income

We reserve the right to review and update eligibility criteria at our discretion without prior notice.

2. Loan Repayment

2.1 Default Consequences

Failure to repay your loan on time will result in:

  • Accrual of late payment penalties
  • Negative credit reporting
  • Possible legal action
  • Suspension of future loan privileges

Important Note:

Defaulting on your loan will result in additional collection costs which will be added to your outstanding balance.

3. Loan Amounts and Fees

Loan Limits:

Minimum: Ksh 1,000

Maximum: Ksh 25,000

3.1 Verification Fee

A non-refundable verification fee of atleast Ksh 200 will be charged for:

  • Identity verification
  • Creditworthiness assessment
  • Fraud prevention checks

This fee is deducted upfront and will not be refunded regardless of application outcome.

4. Repayment Terms

All loans must be repaid within 30 days from disbursement date.

4.1 Early Repayment

You may repay your loan early without penalty. Early repayment may improve your credit score with us.

4.2 Late Payments

Late payments will incur a penalty fee of 5% of the outstanding balance per week.

5. Disbursement Process

Approved loans are disbursed to the M-Pesa number provided during application.

Processing Time:

Standard: 5-7 working days

Express (if available): 1-2 working days

Ensure your M-Pesa details are correct. Failed disbursements due to incorrect details may result in application cancellation.

6. General Conditions

  • You must provide accurate and complete information during application
  • We may verify your information through third-party services
  • Terms may be updated periodically - check our website for changes
  • We reserve the right to approve or decline any application

7. Data Privacy

We collect and process your personal data in accordance with our Privacy Policy and Kenyan data protection laws.

By using our services, you consent to:

  • Credit reference checks
  • Fraud prevention checks
  • Communication regarding your account

8. Governing Law

These Terms are governed by Kenyan law. Any disputes shall be resolved in Kenyan courts.

Acceptance of Terms

By proceeding with your loan application, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.